Rooftop Package Unit
Repair in Boston —
Keep Your Building Running.
At AirWise Heating & Cooling, we specialize in rooftop package unit repair for offices, retail centers, and mixed-use buildings across Greater Boston. We combine safe rooftop access, accurate diagnostics, and durable repairs to restore comfort with minimal disruption to your tenants or staff.
“They reached our roof unit quickly, explained exactly what failed, and had the system cooling again before the workday started.”
Why Boston Businesses Rely on AirWise for Rooftop Units
- Safe, OSHA-compliant rooftop access
- Experienced techs for gas/electric & heat pump RTUs
- Thorough diagnostics before any repair
- Written warranty on parts and labor
We protect your equipment, your roof, and your operation with careful planning, clear communication, and repairs that are built to last through Boston’s weather.
Rooftop Package Unit Repair That Keeps Your Building Comfortable
Rooftop package units are the heart of many commercial HVAC systems in Boston. When they fail, tenants feel it quickly — from hot stores and offices to cold, drafty spaces in winter. Our technicians understand how RTUs interact with your building’s ductwork, controls, and ventilation so we can restore balanced comfort, not just cold air.
If you notice rising energy bills, loud rooftop equipment, frequent breaker trips, or uneven temperatures between zones, your rooftop package unit may be struggling. We respond quickly, inspect coils, fans, gas trains, economizers, and controls, and identify the root cause rather than treating surface-level symptoms.
Throughout the visit, we explain what we find in plain language: what failed, why it happened, and what your options are for repair or upgrade. You receive a clear scope of work, pricing before we start, and practical recommendations to extend the life of your rooftop unit.
From single RTUs on small retail plazas to multiple units on large multi-story buildings, we clean up our work area, verify airflow and temperature across key zones, and confirm safe operation before we leave the site.
Our goal is simple — keep your rooftop package unit efficient, reliable, and ready for Boston’s toughest seasons.
- Service windows tailored around business hours
- Technicians trained on flat roofs and curb mounts
- Detailed reports for owners, managers, and tenants
- Proactive maintenance plans for rooftop fleets
Flat roofs, long ladder runs, traffic on the street below — rooftop package unit repair in Boston comes with real constraints. Our teams arrive prepared with the right safety gear, tools, and parts to work efficiently at height while keeping your building secure and your tenants informed.
We service rooftop package units and supporting HVAC equipment for a wide range of properties:
- Retail plazas, restaurants, and cafés with rooftop HVAC
- Multi-tenant offices and medical buildings with multiple RTUs
- Industrial and warehouse spaces with packaged heating and cooling
- Hybrid gas/electric rooftop systems and heat pump RTUs
- Integration with thermostats, zoning, and building automation
Why facility managers choose AirWise for rooftop package unit repair:
- Proven experience with rooftop fleets across Greater Boston
- High first-visit fix rate due to stocked service vehicles
- Transparent proposals that separate urgent repairs from future upgrades
- Written repair warranty for additional peace of mind
- Options for ongoing maintenance tailored to your building’s usage
With AirWise Heating & Cooling, you get a partner who understands commercial roofs, not just equipment. We focus on safe access, reliable operation, and long-term performance so you can keep businesses open, leases stable, and comfort levels consistent across every floor.
Rooftop Jobs at a Glance
Internal metrics from recent rooftop package unit calls
You see the diagnosis and repair options upfront — no surprise line items at the end of the visit.
Air Conditioner
Package units often feed ducted AC systems below. We keep your split and packaged air conditioners tuned, leak-free, and ready for peak summer loads.
Furnace
Gas heat sections inside rooftop or indoor units must be safe and reliable. We inspect burners, heat exchangers, and controls to keep winter operation stable.
Rooftop Package Unit
Complete repair and optimization for commercial rooftop package units, including economizers, fans, compressors, and gas sections on flat or low-slope roofs.
Heat Pump
Heat pump rooftop and ground units provide year-round comfort. We diagnose defrost issues, reversing valves, and control problems that impact efficiency.
Cooling Tower
For buildings using towers and modular equipment, we keep basins, fans, and distribution components clean to support efficient chiller and rooftop operation.
VRF / VRV System
Advanced VRF and VRV systems allow zone-by-zone control. We manage commissioning, leak detection, and ongoing care for complex commercial layouts.
Precision HVAC System
Laboratories, server rooms, and clean spaces require tight temperature and humidity control. We tune precision systems to protect sensitive operations.
Walk-in Cooler / Freezer
Commercial walk-ins keep inventory safe and profitable. We address temperature swings, icing, and component failures before they become costly losses.
Wine Cooler / Cellar
Precision climate control for wine storage spaces in restaurants and retail, with focus on quiet operation and consistent setpoint performance.
Commercial Ice Machine
From bars to hotel kitchens, we keep ice production consistent, sanitary, and efficient with proper cleaning and component repair.
Commercial Refrigerator & Freezer
Service for reach-ins, display cases, and prep units that support your daily operations alongside your building’s HVAC system.
Blast Chiller
High-speed chilling equipment needs consistent performance for food safety and workflow. We keep timers, controls, and refrigeration circuits tuned.
Rooftop package unit repair in Boston needs to be quick, safe, and predictable. Our process is designed so property managers, facility teams, and owners know exactly what is happening at each step — from the first inspection to verification that every zone below the roof is back in the comfort range.
We prioritize accurate diagnostics, rooftop safety, and clear documentation. You get practical options based on the age and condition of the equipment, so you can decide when to repair, when to plan replacement, and how to budget future work across your rooftop fleet.
Rooftop Assessment & Safety Check
We verify roof access, review any site restrictions, and inspect the rooftop package unit, controls, gas train, and electrical components to identify the true source of the issue.
Clear Repair Options & Timeline
Next, we walk you through repair options, part availability, and expected downtime. You receive pricing and a schedule before we start, so you can coordinate with tenants or staff.
Repair, Testing & Documentation
We complete the rooftop repair, verify safe operation, check temperatures and airflow in key areas below, and provide photos or notes you can share with owners, boards, or corporate teams.
Operations Manager • Downtown Café
Our rooftop package unit quit on a humid morning and the dining room went warm fast. AirWise diagnosed a failed fan motor, replaced it the same visit, and checked temperatures at the registers before leaving.
General Manager • Harbor Fitness
We run several rooftop units over a large gym floor. AirWise mapped the zones, repaired a refrigeration issue on one unit, and tuned the controls so our members no longer complain about hot and cold pockets.
Owner • Neighborhood Market
Communication was clear from the first call. I received photos from the roof, a simple explanation of the failure, and options for repair versus waiting for replacement. We chose repair and the store has been comfortable since.
Facilities Lead • Vista Labs
Our lab has strict temperature requirements. AirWise serviced multiple rooftop units, balanced the system, and provided documentation for our compliance file. They respected both the science and the schedule.
Owner • Little Finch Bakery
They scheduled work before opening hours, kept noise and disruption low, and left the roof and interior spotless. Our rooftop unit now runs quieter and keeps the front counters comfortable for customers.
Property Manager • Laurel Plaza
Coordinating service across several rooftop units used to be a headache. AirWise now handles inspections, repairs, and reminders, and the communication is strong enough that we added them to our preferred vendor list.
Bosch offers efficient heating and cooling technology that integrates well with modern building controls.
Carrier provides a wide range of commercial rooftop equipment designed for reliability and comfort.
Daikin is known for advanced air conditioning and heat pump systems used on rooftops and beyond.
Fujitsu delivers energy-focused HVAC solutions that help control operating costs over time.
Lennox systems power many commercial rooftops, and we service them according to factory guidance.
LG combines efficient HVAC hardware with smart controls for flexible commercial applications.
Mitsubishi Electric is a leader in VRF and ductless systems that often complement rooftop equipment.
Rheem commercial units are built for demanding conditions, and we keep them running at their best.
Trane’s engineered systems are common on Boston rooftops; we follow brand standards for every service.
York provides durable commercial HVAC equipment, including rooftop units for multi-tenant properties.
Need rooftop package unit repair
for your Boston building?
We safely access your roof, pinpoint the issue, and restore reliable heating and cooling with minimal disruption to tenants, staff, or customers.
- Commercial rooftop HVAC specialists
- Warranty on completed repairs
- Support for single sites and portfolios
You get a clear diagnosis, straightforward options, and rooftop work performed to professional standards.
What is a rooftop package unit and how is it different from other HVAC systems?
A rooftop package unit is a self-contained heating and cooling system installed on the roof of your building. Unlike split systems, most components live in one cabinet, which supplies conditioned air through ductwork down into the building. This design saves indoor space and can simplify service but requires safe rooftop access and weather-resistant components.
How do I know if my rooftop package unit needs repair?
Warning signs include unusual noises coming from the roof, frequent cycling, hot or cold spots in certain areas, rising utility bills, or repeated thermostat adjustments with little improvement. If you notice ice on coils, water near roof drains, or burning smells, the unit should be inspected immediately by a qualified technician.
How quickly can you respond to rooftop package unit issues in Boston?
We offer rapid response for commercial clients across Boston and nearby communities. In many cases, we can provide same-day diagnostics for rooftop package unit problems, subject to schedule and weather conditions. Our team will confirm the earliest available time window when you contact us.
Do you work on gas, electric, and heat pump rooftop package units?
Yes. Our technicians service gas/electric combination units, all-electric rooftop equipment, and rooftop heat pump systems. We inspect burners, igniters, heat exchangers, compressors, coils, fans, economizers, and controls to make sure the entire package operates safely and efficiently.
Should I repair or replace an older rooftop package unit?
The right choice depends on age, repair history, energy usage, and the cost of the current repair. During our visit, we evaluate equipment condition and provide a clear comparison: what it costs to repair now, how long the fix is likely to last, and what you might save by planning a future replacement. You decide based on budget, lease terms, and long-term goals for the building.