Heat Pump Repair in
Boston — Comfort
Restored Fast.

With AirWise Heating & Cooling, your heat pump is inspected, diagnosed, and repaired by specialists who understand New England winters. We bring fast response, clear communication, and long-lasting fixes for homes and light-commercial spaces across Boston.

Same-day heat pump diagnostics
14+ Years Serving Greater Boston 4.9★ 375+ Local Reviews
120-Day Parts & Labor Warranty MA Licensed • Fully Insured
Heat Pump Specialists EPA 608 Certified NATE-Certified Technicians Background-Checked Staff
“They got our heat pump running again in one visit and walked us through everything in plain language.” — Emily S., Boston
4.9 (375)
Heat Pump Priority Slots





    Or call us at (857) 557-5755. No hidden fees — clear options before work begins.

    CSLB #1045678 • EPA 608 • NATE-Certified

    Serving Businesses Across Boston

    Local Boston team Warranty-backed repairs OEM-spec replacement parts
    The AirWise Heat Pump Promise

    Why Boston homeowners trust our heat pump specialists

    • Accurate diagnostics for all heat pump types
    • Certified technicians trained on modern systems
    • Same-day help for no-heat and no-cool calls
    • 120-day coverage on completed repairs

    We focus on solving the root cause, not just clearing error codes — with clear pricing and work that holds up through Boston’s toughest seasons.

    Heat Pump Repair That Keeps Boston Comfortable in Every Season

    AirWise Heating & Cooling specializes in keeping air-source and ductless heat pumps running efficiently in Boston’s changing weather. Whether your system is blowing cold air in winter, struggling in summer, or cycling on and off, we diagnose the issue with precision and restore consistent comfort.

    When a heat pump fails, you feel it immediately — rooms cool down, energy bills rise, and emergency space heaters become a temporary fix. Our certified technicians arrive quickly, check the entire system, and identify what is really causing the problem, from refrigerant issues and airflow restrictions to sensor faults, control boards, or outdoor unit icing.

    We explain what we find in clear language, lay out repair options, and help you choose the best path forward based on system age, condition, and budget. You will always know what we recommend, what it costs, and what to expect next before any work starts.

    Using professional-grade tools, manufacturer procedures, and neat workmanship, we optimize your heat pump for Boston’s climate. That means reliable heating in freezing weather, stable cooling in humidity, and fewer surprise breakdowns when you need your system most.

    Our goal is simple — precise heat pump repair, transparent service, and comfort you can rely on day after day.

    AirWise Heating & Cooling — local Boston heat pump repair team
    Serving Boston since 2010
    Heat Pump & HVAC Specialists
    4.9 (375)
    Chosen by 500+ local properties
    Priority heat pump service Licensed & insured company EPA-608 • NATE-certified pros
    • Fast response across Boston with a tight arrival window
    • Technicians trained on ductless, air-source, and hybrid heat pumps
    • Itemized estimates so you see exactly what you are paying for
    • Clean, code-compliant repairs backed by a written warranty
    About Us

    AirWise Heating & Cooling

    Your heat pump is the workhorse that keeps your Boston home comfortable in both heating and cooling seasons. When it stops performing, you need a team that treats the situation like the priority it is — not just another ticket in the queue.

    We service heat pumps and supporting HVAC equipment in a wide range of homes and light-commercial properties:

    • Heat pump troubleshooting and repair for air-source and ductless systems
    • Maintenance and service for rooftop and packaged HVAC equipment
    • Airflow testing, duct balancing, and efficiency optimization
    • Thermostat replacement and smart control setup for heat pumps
    • Indoor air quality improvements that support heat pump performance

    Why Boston residents and property managers rely on AirWise for heat pump repair:

    • Local, licensed team with years of hands-on experience in Boston’s climate
    • Most heat pump issues resolved on the first visit whenever parts are available
    • Thorough diagnostics and upfront pricing with options, not pressure
    • 120-day warranty on qualifying repair work for added confidence
    • Support for urgent no-heat or no-cool situations, including evenings and weekends

    From strange noises and frozen outdoor units to weak airflow and high utility bills, our team is equipped to handle every part of your heat pump system. We combine technical expertise with respect for your time and your home, so every visit feels organized, professional, and stress-free.

    Heat Pump Repair at a Glance

    Real results from recent service calls

    93%
    Resolved on first visit Requires follow-up visit
    Massachusetts licensed • Insured • Bonded
    EPA-608 • NATE-certified heat pump experts
    Covering Boston, North Shore, and South Shore communities
    Code-compliant work • Manufacturer-approved parts

    You see the problem, the options, and the price before we pick up a tool.

    Our Services

    Heat Pump & HVAC Services in Boston

    Fast, transparent, and reliable heat pump and HVAC service for homes and light-commercial spaces.
    From targeted heat pump repair to system upgrades and seasonal maintenance, AirWise Heating & Cooling provides solutions designed for Boston’s weather. Explore our primary service areas below.

    Air Conditioner Services

    Air Conditioner

    AC repair, installation, and tune-ups that keep homes, offices, and storefronts cool during Boston’s hottest days.

    Furnace Services

    Furnace

    Professional gas and electric furnace services that deliver steady, efficient heat throughout the cold season.

    Rooftop Package Unit Services

    Rooftop Package Unit

    Repair and care for space-saving rooftop units that provide heating and cooling for commercial and mixed-use buildings.

    Heat Pump Services

    Heat Pump

    Specialized repair, replacement, and maintenance for ductless and central heat pumps tailored to Boston’s climate.

    Cooling Tower Services

    Cooling Tower

    Cleaning, repair, and ongoing care that support efficient operation and help extend cooling tower service life.

    VRF / VRV Services

    VRF / VRV System

    Design, service, and repair for advanced variable refrigerant systems with zoning and high-efficiency control.

    Precision HVAC Services

    Precision HVAC System

    Close-control HVAC solutions for labs, server rooms, and other temperature-sensitive environments.

    Walk-in Cooler and Freezer Services

    Walk-in Cooler / Freezer

    Service for commercial refrigeration that keeps product at the right temperature and operations on schedule.

    Wine Cooler and Cellar Services

    Wine Cooler / Cellar

    Precision temperature and humidity control for wine storage in restaurants, bars, and residential cellars.

    Commercial Ice Machine Services

    Commercial Ice Machine

    Repair and routine service that help ice machines produce clean, consistent ice for hospitality and food service.

    Commercial Refrigerator and Freezer Services

    Commercial Refrigerator & Freezer

    Prompt repairs and installs for reach-in and line coolers that your kitchen or store depends on every day.

    Blast Chiller Services

    Blast Chiller

    Set-up and repair for blast chillers that protect food quality and support safe kitchen workflows.

    Our Process

    How Our Heat Pump Repair Process Works

    Heat pumps have many moving parts working together, so guessing rarely leads to lasting results. Our process is built to quickly find the real issue, clearly explain your options, and complete repairs that stand up to daily use in Boston homes and small businesses.

    From the first call to final testing, you are kept in the loop. Every step is handled by trained technicians who understand modern heat pump technology and follow manufacturer guidelines to protect performance and efficiency.

    1

    Same-Day Heat Pump Assessment

    We confirm symptoms, check airflow, refrigerant circuit, and controls, then identify the specific fault that is causing poor heating or cooling.

    2

    Clear Options and Written Quote

    You receive a straightforward plan with repair details, timing, and costs. If replacement should be considered, we explain why and outline your choices.

    3

    Repair, Testing, and Preventive Tips

    We complete the approved repair, verify performance in heating and cooling modes, and share practical ways to reduce future breakdowns.

    Our Reviews

    People Trust Us With Their Heat Pumps

    Fast response, honest diagnostics, and heat pump repairs that last. Here’s what Boston homeowners and property managers share about working with AirWise Heating & Cooling.

    Kevin Brown

    Homeowner • Dorchester

    Our heat pump stopped heating overnight. AirWise fit us in the same day, found a failed sensor, and had the house warm again before evening. No drama and no surprise charges.
    Laura Stein

    Condo Owner • Back Bay

    The technician checked both indoor and outdoor units, explained what was happening with the defrost cycle, and gave us options. We chose the repair and the system has been running smoothly ever since.
    Ryan Jacobs

    Landlord • Jamaica Plain

    I manage several units with heat pumps and needed a contractor who could respond quickly and communicate clearly. AirWise sends updates, documents the work, and keeps my tenants comfortable. That makes my life easier.
    Maya N.

    Townhouse Owner • South Boston

    The tech arrived on time, protected our floors, and checked the entire system before recommending anything. We felt informed at every step and the house feels more comfortable now than before the breakdown.
    Amir Hassan

    Property Manager • Brighton

    We use AirWise for several buildings with heat pumps and traditional HVAC systems. Their team is organized, communicates clearly with tenants, and documents every visit. It feels like having an in-house service department.
    Chloe Green

    Small Business Owner • Roslindale

    They worked around our open hours, kept the space tidy, and double-checked both comfort and noise levels before leaving. Professional from the first phone call to the final walkthrough.
    Our Partners

    Brands We Service, Repair, and Maintain

    We work on heat pumps and HVAC systems from many of the industry’s most trusted names.
    Our technicians follow brand-specific service procedures to protect efficiency, comfort, and manufacturer warranties.

    Bosch HVAC systems

    High-efficiency Bosch systems with smart control options for year-round comfort.

    Carrier heating and cooling solutions

    Carrier heat pumps and HVAC equipment installed and serviced to factory standards.

    Daikin air conditioning systems

    Daikin solutions, including ductless and VRV systems, optimized for comfort and efficiency.

    Fujitsu HVAC equipment

    Fujitsu ductless systems serviced for quiet, reliable operation in tight spaces.

    Lennox commercial HVAC

    Lennox heating and cooling equipment maintained for consistent, long-term performance.

    LG HVAC systems

    LG systems supported with diagnostics, repairs, and seasonal tune-ups.

    Mitsubishi Electric VRF systems

    Mitsubishi Electric ductless and VRF equipment serviced by trained technicians.

    Rheem heating and cooling

    Rheem furnaces, air conditioners, and heat pumps kept running safely and efficiently.

    Trane HVAC solutions

    Trane systems repaired and maintained using manufacturer-aligned best practices.

    York commercial HVAC

    York commercial and residential equipment supported with repair and maintenance plans.

    Need heat pump repair in Boston?
    Schedule a same-day visit.

    Certified heat pump technicians. Straightforward pricing. Repairs that help your system heat and cool the way it should.

    • Local, licensed Boston specialists
    • 120-day warranty on qualifying repairs
    • Help for urgent no-heat and no-cool situations
    Book Appointment (857) 557-5755

    Tell us what your heat pump is doing — or not doing — and we’ll take it from there with clear steps and expert service.

    FAQ

    Heat Pump Repair FAQs

    Here are answers to common questions Boston homeowners ask us about heat pump repair, maintenance, and when it might be time to replace a system.

    How fast can you come out if my heat pump stops working?

    For heat pump breakdowns in Boston, we aim to provide same-day diagnostics whenever possible. In many cases, a technician can arrive within a few hours for no-heat or no-cool situations, depending on current demand and location.

    What heat pump brands do you repair?

    We work with most major heat pump brands, including Mitsubishi Electric, Daikin, Fujitsu, Bosch, Carrier, Trane, Lennox, LG, Rheem, York, and others. Our technicians follow brand guidelines so your system is serviced correctly and stays within manufacturer recommendations.

    What are the most common signs my heat pump needs repair?

    Typical warning signs include weak airflow, uneven temperatures between rooms, ice building up on the outdoor unit, unusual noises, frequent on/off cycling, or sudden changes in energy bills. If you notice any of these, scheduling a professional inspection early can often prevent bigger problems.

    Should I repair or replace my older heat pump?

    The answer depends on system age, repair history, efficiency, and the cost of the current issue. As a general rule, if the heat pump is more than 10–12 years old and needs frequent or high-cost repairs, it may make more sense to plan a replacement. We review the findings with you and explain both options before you decide.

    How often should I schedule heat pump maintenance in Boston?

    For best performance in a four-season climate like Boston, we recommend at least one full heat pump tune-up per year, with many homeowners choosing a spring and fall checkup. Regular maintenance helps keep efficiency high, reduces breakdowns, and allows us to catch small issues before they turn into emergency repairs.